About us

At Tile Factory Outlet, we’ve been transforming Australian homes and outdoor spaces with high-quality tiles at unbeatable prices since 2001. As one of the country’s largest tile retailers, we’re passionate about design, dedicated to customer service, and driven by the satisfaction of a job well done.
Our mission is to make premium quality tiles and stone accessible to everyone without compromise.

“You’re not just a number here. There’s real opportunity to grow and be heard.” – Stephanie, Interior Design Consultant and TFO employee since 2016

Tfo Team Photo

At TFO, we don’t just sell tiles—we build careers and develop skilled teams who deliver outstanding customer experiences. Here’s what sets us apart:

Employee benefits

  • Employee discounts
  • A supportive team environment
  • On-the-job training and mentorship
  • Performance Incentives/Discretionary Bonuses
  • Free on-site parking

Career growth

At Tile Factory Outlet we promote from within and support development every step of the way. Many of our team leaders and managers started in entry-level roles and we pride ourselves on providing the strongest team members through dedicated training and development.

Culture & diversity

We’re proud of our dynamic team and are committed to creating a safe, inclusive and supportive work environment. Our diverse teams focus on supporting each other, continuously working towards achieving company values.

Recognised employer

With over 20 years of industry leadership, TFO is recognised for our customer service excellence, innovation and commitment to affordability.

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Application Process

Here’s what to expect after you apply:

  1. Apply online – Submit your resume and cover letter
  2. Initial screening – Our careers team will review your application
  3. Phone interview – We’ll call to learn more about you
  4. In-person interview – Meet the team
  5. Offer – We will advise you of the outcome of your interview

What to prepare: Resume, references, and a short paragraph on why you want to join TFO.

Ready to join the team?

Email us at careers@tfo.com.au or fill in the form below.
Let us know the role you’re interested in, or simply tell us about yourself — we’re always open to meeting new people.

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FAQ's

Personalise your cover letter and highlight any customer service or retail experience.

At this time, TFO is not offering visa sponsorships.

Typically, within 5–7 business days.