The Information we Collect:
TFO collects information from you and about your interactions with the TFO website to enable us to:
(i) Identify our customers;
(ii) Sell TFO products, administer TFO services and operate the TFO business;
(iii) Manage our relationship with you;
(iv) Communicate with you, including about products and services; and
(v) Comply with applicable laws and regulations.
How we Collect and Use Your Information:
TFO will collect personal information from and about you when you purchase TFO products or use TFO services. This may include your name, address, telephone number, email address and other information.
TFO will use the personal information collected to communicate with you through email and other means available. These communications may include information regarding TFO products and services and promotional materials.
If you don’t want to receive direct marketing from TFO, you can update your direct marketing preferences or request not to receive direct marketing.
Google Adsense and the DoubleClick DART Cookie
The dates, times, and IP addresses used to visit https://www.tfo.com.au are logged. This is done for the sole purpose of analysing user trends and movements, administering the website, and collecting broad demographic data for internal use. Most importantly, any user IP addresses logged are never linked to the user’s personal information.
Links to Third Party Sites
For your convenience and reference, links to third party sites have been included on this site. We are not responsible for the conditions set in third party site privacy policies. Please note that the privacy policies of third party sites may differ from our own.
Storing and Sharing your Information:
TFO will not rent or sell your information to any third party unless directed by you.
TFO may disclose your information to third parties as required to provide you with the TFO services or as required by law.
Sending your information overseas:
Your personal information will be stored and processed in Australia, Cambodia or in another location where a TFO service provider maintains a facility. This may include additional overseas facilities.
Accessing, Updating and Correcting your Information:
You may access your personal information or seek correction of such information by contacting TFO.
We make all reasonable efforts to ensure that your personal information is kept secure and take reasonable steps to protect it from loss, unauthorised access and disclosure.
Making a Privacy Complaint:
If you have a concern about your privacy, you can make a complaint. On receipt of any complaint, TFO will endeavour to address that issue and respond in a timely manner.
To lodge a complaint, please contact us using the details provided below.
How to Contact us: