If you purchase tiles online and are from Sydney, Melbourne, Canberra or Brisbane Metro areas, Tile Factory Outlet can organise the delivery for you. You will receive an email confirmation within 24 hours of placing your order. Once your identification has been verified we will contact you to arrange your delivery. Alternatively, you can pick up your order from TFO (see opening hours).
Online Order Delivery Prices
|1 Pallet||2 Pallets||3 Pallets|
Delivery – In Store
Delivery is available through one of our reputable third party transport companies. Please contact them directly to arrange your delivery.
Sydney Metro Delivery Prices
|1 Pallet||2 Pallets||3 Pallets|
|Sydney Metro (Zone 1)||$80.00||$130.00||$180.00|
|Sydney Metro (Zone 2)||$100.00||$150.00||$200.00|
|Sydney Metro (Zone 3)||$120.00||$200.00||$280.00|
|Sydney Metro (Zone 4)||$150.00||$230.00||$310.00|
Sydney Metro Zone Map
Third Party Delivery Companies
|Uplift Transport||Up to 11 tonnes, Hi-Ab||0414 814 727 (Anthony)
|Wayne the Crane||Up to 8 tonnes, Hi-Ab||0418 446 165 (Wayne)|
|W&M Transport||Up to 7 tonnes, Hi-Ab||0410 551 636 (Wayne)
|Secureload Sydney||Up to 7 tonnes, Hi-Ab||0404 998 906 (John)
You can pick up your order from TFO’s warehouse located at 107 Warren Rd, Smithfield.
We know your time is valuable and we want to provide you with the best service we can. Please note that we operate out of three surrounding warehouses and that our products are both heavy and fragile in nature, taking time and a lot of care to pack your order.
The wait time is usually 30 mins however on busy days it can take up to 60 – 90 mins. Please arrive 30 mins before closing time to ensure same day pick up.
For a smoother pick up, please give us a call on (02) 8728 7800 to check if your order has been packed.
Please refer to our vehicle loading policy
Delivery in Areas Outside of Sydney Metro
Please contact the below third party delivery companies to obtain a quotation for any delivery that is outside of the Sydney Metro area.
|Newline Transport||Sydney, Newcastle, Wollongong, Canberra & Blue Mountains||(02) 9604 7177
|Pickering’s Transport||Swan Hill, Mildura, Adelaide and Melbourne||(02) 9725 3433 (Matt)
|PTM Transport||Australia-wide||0434 149 370 (Scott)
|Tatana Transport||Australia-wide||(02) 9037 8265
Regional and Interstate Online Delivery
If you have paid for delivery online and live out of the Sydney Metro area, please note the below:
*Melbourne and Brisbane:
Your order will be delivered by a tailgate truck and the pallets will be moved with a pallet jack. Therefore, you must have a flat concrete surface at your property, otherwise the pallets will go back to the depot and it will be your responsibility to organise the pick up of your order.
To arrange delivery to Melbourne or Brisbane please call:
Tatana Transport (02) 9037 8265
Your tiles will be delivered by a truck with a forklift. To arrange delivery to Canberra please call:
Newline Transport (02) 9604 7177
Please note that while TFO is happy to provide these contacts, it is not a recommendation by TFO nor can we take any responsibility for these or any other third party companies. It is your responsibility to make sure that they meet your needs and expectations.
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