Careers at Tile Factory Outlet


Build Your Future with Australia’s Leading Tile Retailer

At Tile Factory Outlet, we’ve been transforming Australian homes and outdoor spaces with high-quality tiles at unbeatable prices since 2001. As one of the country’s largest tile retailers, we’re passionate about design, dedicated to customer service, and driven by the satisfaction of a job well done.
Our mission is to make premium quality tiles and stone accessible to everyone – without compromise.

“You’re not just a number here. There’s real opportunity to grow and be heard.” – Stephanie, Interior Design Consultant

Why work with us?

At TFO, we don’t just sell tiles—we build careers. Here’s what makes working with us special:

Employee benefits

  • Generous staff discounts
  • A supportive team environment
  • On-the-job training and mentorship
  • Incentive programs
  • Free on-site parking
  • Staff amenities onsite

Career growth

Many of our team leaders and managers started in entry-level roles. We promote from within and support development every step of the way.

Culture & diversity

We’re proud of our dynamic team and are committed to creating a safe, inclusive and supportive work environment.

Recognised employer

With over 20 years of industry leadership, TFO has been recognised for our customer service, innovation and commitment to affordability.

Application Process

Here’s what to expect after you apply:

  1. Apply online – Submit your resume and cover letter
  2. Initial screening – Our careers team will review your application
  3. Phone interview – We’ll call to learn more about you
  4. In-person interview – Meet the team at your preferred location
  5. Offer – We will advise you of the outcome of your interview

What to prepare: Resume, references, and a short paragraph on why you want to join TFO.

Candidate FAQs

Q: How can I make my application stand out?
A: Personalise your cover letter and highlight any customer service or retail experience.

Q: When will I hear back after applying?
A: Typically, within 5–7 business days.

Q: Do you sponsor visas?
A: At this time, TFO is not offering visa sponsorships.

Ready to join the team?

Email us at careers@tfo.com.au
Let us know the role you’re interested in, or simply tell us about yourself—we’re always open to meeting new people.

Accessibility & inclusion

TFO is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you require assistance during the application process, please contact us at careers@tfo.com.au and we’ll be happy to help.

Life at TFO – Follow us behind the scenes

📸 Follow us on Instagram: @tfotiles
🎥 Catch up on Tiktok: @tfotiles