Great selection of tiles and easy to find and decently priced. The inside staff are polite but the out door staff who help with the loading and unloading (wont help load your car) are a little rude still I would go here again. But would like to see an improvement on customer service for the outdoor staff.
Stephanie was a huge help to us selecting our floor tiles. She gave great advice and was so friendly and knowledgeable. Great prices and was definitely worth driving up from Wollongong. The tiles were organised quickly. Everyone we dealt with was helpful, friendly and professional.
Good range and friendly, knowledgeable staff. Prices are certainly competitive. Got our tiles delivered by Wayne the Crane who was great. He rang an hour before he arrived and maneuvered his truck in so he could crane the pallet into our driveway which was no mean feat.
Really recommend to check this place out before buying tiles. Large range of samples. Great customer service. Natalie was great, patient and helpful. The only thing that i was disappointed with was their male toilets. Sample tiles could be better displayed in use in the toilets.
Fast service. Great selection of tiles at a good price. Just know that you need to check in first before you pick up your online order, but you don’t wait more than 30 min to get it. You also don’t get help unloading so make sure you are able to unload on your own. Staff are helpful.
The best and CHEAPEST tiles you will find! We put off tiling our new kitchen for ages as we thought it would be expensive – how wrong we were. The tiles cost just over $50 to do the splashback!!! All the grout and associated bits and pieces cost more. Very happy with the quality and exceptional price. When we are ready to finish our ensuite I know where we will be going to get out tiles
The ladies at the front desk were helpful and very happy with the quality of the tiles. Just make sure you take help because they only drop the load off at the pick bay next door but you have to load them. The warehouse crew on the forklifts were also friendly.
At tiles heaven! No gimmicks especially for us who know exactly what we want already. They display tiles as is, not prop it into a particular room design like some tiles showroom I’ve visited. The ordering and Pick up system is quick.
Travelled from the Blue Mountains midweek to look for wall tiles for our kitchen (splash back). Was super happy with the service given by Elie. He knew his stuff 110% and could not have been more helpful. Will definitely be back when the time comes to re-vamp our bathroom. Would thoroughly recommend Elie and staff at TFO Tile Factory Outlet
I have had an amazing experience with TFO. The marble tiles I ordered and had couriered to Brisbane are absolutely gorgeous and were priced almost $1000 less than what I would have paid for the same tiles elsewhere. I had courier issues (no fault of TFO whatsoever) and Alana in particular delivered above and beyond service trying to resolve the issue.